Privacy Policy

1. Information We Collect

When you use CrisisProof Home, we collect the following information:

• Quiz responses: Home type, age, heating system, insulation status, window age, energy spend, timeline, and postal/zip code.
• Contact information: Email address (required), and optionally your name and phone number.
• Technical data: IP address, browser type, and device information for security and analytics purposes.
• UTM parameters: Advertising source data to understand how you found us.

2. How We Use Your Information

We use your information to:

• Calculate your home energy vulnerability score and generate personalized upgrade recommendations.
• Connect you with energy efficiency contractors and service providers in your area.
• Send you your results, rebate information, and follow-up communications (with your consent).
• Improve our quiz algorithm and recommendation engine.

3. How We Share Your Information

Important: When you submit your quiz results and contact information, we may share your data with:

• Contractor partners: Local energy efficiency contractors who can provide quotes for recommended upgrades.
• Affiliate networks: Third-party lead marketplaces (such as Modernize, EnergySage, or similar platforms) that connect homeowners with service providers. These partners may contact you by email or phone.
• Analytics providers: Aggregated, non-personally-identifiable data for service improvement.

We do not sell your data to data brokers or use it for unrelated marketing purposes.

4. Consent & Your Rights

By submitting the quiz form, you consent to receiving communications from CrisisProof Home and our contractor/affiliate partners regarding your home energy assessment results and related services.

You have the right to:

• Withdraw consent at any time by contacting us or using the unsubscribe link in any email.
• Request access to the personal data we hold about you.
• Request deletion of your personal data.
• Opt out of future communications.

5. Data Retention

We retain your personal information for up to 24 months after your last interaction with us, or until you request deletion, whichever comes first.

6. CASL & TCPA Compliance

For Canadian users: We comply with Canada's Anti-Spam Legislation (CASL). You will only receive commercial electronic messages if you have provided express consent.

For US users: We comply with the Telephone Consumer Protection Act (TCPA). If you provide your phone number and consent, you agree to receive calls or texts from us and our partners. Standard message and data rates may apply. Consent is not a condition of purchase.

7. Security

We use industry-standard encryption and security measures to protect your personal information. All data is encrypted in transit (TLS) and at rest.

8. Contact Us

For privacy-related questions or to exercise your rights, contact us at: privacy@crisisproofhome.com